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Collections Officer at Exim Bank Tanzania

 

💼 Job Opportunity: Collections Officer

🏦 Employer: Exim Bank Tanzania
📍 Location: Corporate Office
🗓️ Posted: 11 April 2025
📈 Experience Required: 2–3 years
🔗 Click here to apply


📝 Position Summary

Exim Bank Tanzania is seeking a proactive and analytical Collections Officer to join its Retail Collections team. This role is focused on managing delinquent accounts across various loan products and formulating recovery strategies to minimize non-performing loans (NPLs).


🧭 Key Responsibilities

  • Monitor and manage delinquent portfolios under Personal Loans, Insurance Premium Financing (IPF), and SME Loans.

  • Execute collection procedures including:

    • Negotiating repayment arrangements

    • Sending demand letters

    • Skip tracing and conducting client visits

  • Formulate monthly strategies and set targets to reduce NPLs and improve recovery rates.

  • Track and analyze repayment trends to flag risks or recommend recovery actions.

  • Coordinate with internal stakeholders and external agents:

    • Legal firms

    • Debt collection agencies

    • Court brokers and other recovery-related entities

  • Maintain proper documentation in the collect system and ensure compliance during audits.
  • Advise Relationship Managers on debtors in arrears and suggest restructuring options where applicable.
  • Identify accounts eligible for prudential write-offs and report to the Collection Manager promptly.
  • Prepare comprehensive monthly recovery reports.


🎓 Qualifications & Requirements

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  • 2–3 years’ experience in loan collections, recovery, or credit risk in a financial institution.
  • Strong understanding of retail banking products and loan recovery procedures.
  • Excellent negotiation, communication, and analytical skills.
  • Familiarity with regulatory guidelines on NPL management and write-offs.


✉️ How to Apply

👉 CLICK HERE TO APPLY
Only shortlisted candidates will be contacted.

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