💼 Job Opportunity: Collections Officer
🏦 Employer: Exim Bank Tanzania
📍 Location: Corporate Office
🗓️ Posted: 11 April 2025
📈 Experience Required: 2–3 years
🔗 Click here to apply
📝 Position Summary
Exim Bank Tanzania is seeking a proactive and analytical Collections Officer to join its Retail Collections team. This role is focused on managing delinquent accounts across various loan products and formulating recovery strategies to minimize non-performing loans (NPLs).
🧭 Key Responsibilities
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Monitor and manage delinquent portfolios under Personal Loans, Insurance Premium Financing (IPF), and SME Loans.
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Execute collection procedures including:
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Negotiating repayment arrangements
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Sending demand letters
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Skip tracing and conducting client visits
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Formulate monthly strategies and set targets to reduce NPLs and improve recovery rates.
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Track and analyze repayment trends to flag risks or recommend recovery actions.
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Coordinate with internal stakeholders and external agents:
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Legal firms
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Debt collection agencies
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Court brokers and other recovery-related entities
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- Maintain proper documentation in the collect system and ensure compliance during audits.
- Advise Relationship Managers on debtors in arrears and suggest restructuring options where applicable.
- Identify accounts eligible for prudential write-offs and report to the Collection Manager promptly.
- Prepare comprehensive monthly recovery reports.
🎓 Qualifications & Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 2–3 years’ experience in loan collections, recovery, or credit risk in a financial institution.
- Strong understanding of retail banking products and loan recovery procedures.
- Excellent negotiation, communication, and analytical skills.
- Familiarity with regulatory guidelines on NPL management and write-offs.
✉️ How to Apply
👉 CLICK HERE TO APPLY
Only shortlisted candidates will be contacted.
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